For any questions, problems and feature requests, contact

You will receive an account at our support portal where you can track all your support tickets. We will assign a support agent to every ticket.

For creating or following up on tickets:

  • Either just send e-mails or reply to an existing thread at An e-mail with a new subject will create a new ticket. A reply to an existing thread will append your reply to the ticket.
  • Or create and manage tickets from the support portal webpage.

If you and your colleagues want to see each other’s support tickets, contact us at and we’ll enable visibility of tickets across your company or institute.


For any purchasing questions, contact


For license questions, contact

Foundry Process Design Kits

An overview of most supported PDKs is available from our website:


In case of installation failures or general failures starting or running IPKISS, we have a Diagnostics Tool which you can download from our support platform: (note you will need to create a login at first).